CHECK ORDER STATUS


Please use the form below to check status of your order.



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WHAT YOU NEED TO KNOW ABOUT BURIALS

Burial Season
Burials season runs from April 1st to November 30th. Crews are busy completing underground orders and we are on track to complete our pending prior 2017 Burial orders by June 30. As of June 1, 2018 we have completed 10,500 underground cables replacements and repairs. Fluctuating weather patterns play a key role in a burial technician's ability to successfully, complete a burial order.

Burial Timeframes
A pending burial is completed within a 2 week timeframe after being assigned to a crew.
Note: Priority of appointments will be scheduled for properties that are currently using temporary cable and have been awaiting a permanent line to be buried from the previous year.

Permits and Locates
Before a cable line can be buried, City permits and utility locates are required which are obtained by either the contractor assigned to the order or Rogers depending on the Municipality. Utility locates can take up to 3-4 weeks based on the volume of requests.

You may check on the status of your cable burial at any time on this website, where you can also register your email address to receive future updates, or by calling 1-800-670-9607.