CHECK ORDER STATUS


Please use the form below to check status of your order.



   Telephone Number    Enter 10-digit phone number without spaces or dashes.
   Postal Code    Enter your postal code without spaces or dashes.
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WHAT YOU NEED TO KNOW ABOUT BURIALS

Burial Season
2021 Burial season is closed due to weather conditions. The season will start in the early spring 2022 and all pending burial orders will be completed by June 30, 2022.

Burial Timeframes
A pending burial is completed within a 2 week timeframe after being assigned to a crew.
Note: Priority of appointments will be scheduled for properties that are currently using temporary cable and have been awaiting a permanent line to be buried from the previous year.

Permits and Locates
Before a cable line can be buried, City permits and utility locates are required which are obtained by either the contractor assigned to the order or Rogers depending on the Municipality. Utility locates can take up to 3-4 weeks based on the volume of requests.

You may check on the status of your cable burial at any time on this website, where you can also register your email address to receive future updates, or by calling 1-800-670-9607.