CHECK ORDER STATUS


Please use the form below to check status of your order.



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WHAT YOU NEED TO KNOW ABOUT BURIALS

Burial Season
2019 Burials season runs from April 8 to November 30th. Crews are busy completing underground orders and we are on track to complete our pending burial orders created before Feb 1st 2019 by June 30th. Please keep in mind that fluctuating weather patterns play a key role in a burial technician's ability to successfully, complete a burial order.

Burial Timeframes
A pending burial is completed within a 2 week timeframe after being assigned to a crew.
Note: Priority of appointments will be scheduled for properties that are currently using temporary cable and have been awaiting a permanent line to be buried from the previous year.

Permits and Locates
Before a cable line can be buried, City permits and utility locates are required which are obtained by either the contractor assigned to the order or Rogers depending on the Municipality. Utility locates can take up to 3-4 weeks based on the volume of requests.

You may check on the status of your cable burial at any time on this website, where you can also register your email address to receive future updates, or by calling 1-800-670-9607.